Four platforms, one honest verdict
A one-line read on where each platform wins — and where the hidden costs hide.
The only platform with unlimited contacts, unlimited team members, 0% message markup, and plans starting at ₹1,699/mo.
Every plan, side by side
The full spec sheet across ChatSyncs, AiSensy, Wati, and Interakt — no cherry-picking.
Scroll horizontally to compare all plans →
| ChatSyncs Starter | ChatSyncs Pro | AiSensy Basic | AiSensy Pro | Wati Growth | Wati Pro | Interakt Growth | Interakt Advanced | |
|---|---|---|---|---|---|---|---|---|
| Monthly Price (INR) | ₹1,699 | ₹3,299 | ₹1,500 | ₹3,200 | ₹2,699 | ₹6,499 | ₹2,499 | ₹3,499 |
| Annual discount (yearly billing) | 15% | 15% | 10% | 10% | 25% | 25% | 20% | 20% |
| Contact limit | Unlimited | Unlimited | Unlimited | Unlimited | Unlimited | Unlimited | Unlimited | Unlimited |
| WABA numbers | 1 (+₹2,299/extra) | 1 (+₹2,299/extra) | 1 | 1 | 1 | 1 | 1 | 1 |
| Team members | Unlimited | Unlimited | 5 agents (+₹750/extra) | 5 agents (+₹750/extra) | 3 users (no extras) | 5 users (+₹1,299/extra) | Unlimited (all roles) | Unlimited (all roles) |
| Broadcasts | Unlimited | Unlimited | Unlimited | Unlimited | 15,000/mo | Unlimited | Unlimited | Unlimited |
| Chatbot / flow builder (included) | Linear only | Advanced (branching, API calls) | ||||||
| Sequence / drip campaigns | Unlimited | (+₹2,500/mo add-on, 5 flows) | (+₹2,500/mo add-on, 5 flows) | Limited (2,000 automation triggers/mo) | (ongoing campaigns) | (ongoing campaigns) | ||
| Automation triggers / mo | Unlimited | Unlimited | — | — | 1,000 (then manual / buy add-on) | 2,000 (then manual / buy add-on) | — | — |
| Webhooks | Limited | Limited (delivery/status) | (+ incoming messages) | |||||
| REST / Project API | (Template APIs) | (Project APIs) | (10k calls/mo) | (200k calls/mo) | (Public APIs) | (Public APIs) | ||
| Message markup | 0% | 0% | ~26% above Meta | ~26% above Meta | ~20% above Meta | ~20% above Meta | ~11% mkt / ~30% util | ~10% mkt / ~22% util |
| Free trial | 7 days (no card) | 7 days (no card) | Free Forever plan | Free Forever plan | 7 days (no card) | 7 days (no card) | 7 days (no card) | 7 days (no card) |
Detailed feature comparison
ChatSyncs Pro against each competitor's closest plan — feature by feature, with a clear winner on every row.
Detailed feature-by-feature breakdowns vs AiSensy, Wati, and Interakt are easier to scan on a larger screen.
Jump to plan comparison →ChatSyncs vs. AiSensy
AiSensy is a popular choice for Indian D2C brands focused on broadcast campaigns. But chatbot flows and drip sequences are not included on Basic or Pro — they require a ₹2,500/mo add-on — and you're locked to one WhatsApp number across all self-serve plans.
| Feature | ChatSyncs Pro | AiSensy Pro | Winner |
|---|---|---|---|
| Monthly price (plan only) | ₹3,299 | ₹3,200 | Tie |
| Real cost with automation | ₹3,299 | ₹5,700 (₹3,200 + ₹2,500 chatbot add-on) | ChatSyncs |
| Contact limit | Unlimited | Unlimited | Tie |
| WABA numbers | 1 (+₹2,299/extra) | 1 | Tie |
| Team members | Unlimited | 5 agents (+₹750/extra) | ChatSyncs |
| Unlimited broadcasts | Tie | ||
| Chatbot / flow builder included | (₹2,500/mo add-on, 5 flows max) | ChatSyncs | |
| Sequence / drip campaigns | Unlimited | (requires chatbot add-on) | ChatSyncs |
| Marketing message markup | 0% | ~26% above Meta (₹1.09 vs ₹0.8631) | ChatSyncs |
| Utility message markup | 0% | ~26% above Meta (₹0.145 vs ₹0.115) | ChatSyncs |
| Click-to-WhatsApp Ads | (Ads Manager) | Tie | |
| Webhooks | (Enterprise only) | ChatSyncs | |
| REST / Project API | (Project APIs) | Tie | |
| Integrations | Zapier + Make + n8n + Shopify/WooCommerce | Shopify, WooCommerce, Dialogflow, Marketplace | ChatSyncs |
| Annual discount (yearly billing) | 15% | 10% | ChatSyncs |
| Free trial | 7 days (no card) | Free Forever plan | Tie |
AiSensy Pro looks affordable at ₹3,200/mo, but drip-style automation is not included — you need the ₹2,500/mo chatbot add-on (capped at 5 flows), pushing real cost to ₹5,700/mo before extra agents. On top of that, AiSensy adds ~26% markup on every template message (₹1.09 vs Meta's ₹0.8631 for marketing). ChatSyncs Pro includes unlimited sequences, unlimited team members, webhooks, and zero markup at ₹3,299.
ChatSyncs vs. Wati
Wati is the most globally recognized WhatsApp automation platform. It's polished — but nearly 2× the subscription price, a ~20% markup on every template message, hard user caps on Growth, and monthly automation trigger limits make it expensive fast.
| Feature | ChatSyncs Pro | Wati Pro | Winner |
|---|---|---|---|
| Monthly price (plan only) | ₹3,299 | ₹6,499 | ChatSyncs |
| Contact limit | Unlimited | Unlimited | Tie |
| Broadcast limit | Unlimited | Unlimited | Tie |
| WABA numbers | 1 (+₹2,299/extra) | 1 | Tie |
| Team members | Unlimited | 5 users (+₹1,299/extra) | ChatSyncs |
| Chatbot / flow builder included | Tie | ||
| Sequence / drip campaigns | Unlimited | Limited (2,000 automation triggers/mo) | ChatSyncs |
| Marketing message markup | 0% | ~20% above Meta (₹1.04 vs ₹0.8631) | ChatSyncs |
| Utility message markup | 0% | ~20% above Meta (₹0.138 vs ₹0.115) | ChatSyncs |
| Webhooks | Limited | ChatSyncs | |
| REST / Project API | (200k API calls/mo) | Tie | |
| Click-to-WhatsApp Ads | (source tags + click tracking on Pro) | Tie | |
| Integrations | Zapier + Make + n8n + Shopify/WooCommerce | 5 integrations incl. HubSpot (+ Shopify add-on $4.99/mo) | ChatSyncs |
| Annual discount (yearly billing) | 15% | 25% | Wati |
| Free trial | 7 days (no card) | 7 days (no card) | Tie |
Wati Pro costs ₹6,499/mo — nearly double ChatSyncs Pro — and still adds ~20% markup on every message (₹1.04 vs Meta's ₹0.8631 for marketing). Automation is capped at 2,000 triggers/month; unlimited drip sequences on ChatSyncs Pro come at ₹3,299 with zero markup.
ChatSyncs vs. Interakt
Interakt offers unlimited team members and includes WhatsApp + Instagram on Growth and Advanced. But WhatsApp automation starts at Growth (₹2,499/mo — Starter is Instagram-only), chatbot branching requires Advanced, and every template message carries a platform markup on top of Meta's rate.
| Feature | ChatSyncs Pro | Interakt Advanced | Winner |
|---|---|---|---|
| Monthly price | ₹3,299 | ₹3,499 | ChatSyncs |
| Contact limit | Unlimited | Unlimited | Tie |
| Team members | Unlimited | Unlimited (all roles) | Tie |
| WABA numbers | 1 (+₹2,299/extra) | 1 | Tie |
| Unlimited broadcasts | Tie | ||
| Chatbot / flow builder | (included) | Advanced (branching, API calls) | Tie |
| Sequence / ongoing campaigns | Unlimited | Tie | |
| Marketing message markup | 0% | ~10% above Meta (₹0.949 vs ₹0.8631) | ChatSyncs |
| Utility message markup | 0% | ~22% above Meta (₹0.140 vs ₹0.115) | ChatSyncs |
| CTWA Attribution | (launcher + conversion pass-through) | Tie | |
| Zapier / Make / n8n | ChatSyncs | ||
| Webhooks | (includes incoming messages) | Tie | |
| REST / Public API | Tie | ||
| Annual discount (yearly billing) | 15% | 20% | Interakt |
| Free trial | 7 days (no card) | 7 days (no card) | Tie |
Interakt Advanced charges ₹0.140 per utility message while Meta's actual rate is ₹0.115 — a ~22% markup. For a business sending 10,000 utility messages a month (order confirmations, OTP, shipping updates), that's ₹250 in extra platform charges every month. Growth is worse on utility (₹0.150, ~30% markup). ChatSyncs charges exactly what Meta charges us. Not a paisa more.
The hidden cost nobody talks about
Every time you send a WhatsApp message, your platform provider can add their own markup on top of Meta's base rate. Here's what each platform charges:
Meta base rates (India, Jan 2026)
| Category | Meta rate |
|---|---|
| Marketing | ₹0.8631/msg |
| Utility | ₹0.1150/msg |
| Authentication | ₹0.1150/msg |
| Service (within 24h window) | Free |
What each platform actually charges (India)
| Platform | Marketing | Utility | Authentication |
|---|---|---|---|
| Meta (base) | ₹0.8631 | ₹0.1150 | ₹0.1150 |
| ChatSyncs | ₹0.8631 | ₹0.1150 | ₹0.1150 |
| AiSensy | ₹1.09 | ₹0.145 | ₹0.145 |
| Wati | ₹1.04 | ₹0.138 | ₹0.138 |
| Interakt Growth | ₹0.958 | ₹0.150 | ₹0.128 |
| Interakt Advanced | ₹0.949 | ₹0.140 | ₹0.127 |
Cost example (5,000 marketing messages/month)
Scroll horizontally to view all columns →
| Platform | Meta base cost | Platform markup | Total message cost |
|---|---|---|---|
| ChatSyncs | ₹4,316 | ₹0 | ₹4,316 |
| AiSensy | ₹4,316 | ~₹1,134 (~26%) | ₹5,450 |
| Wati | ₹4,316 | ~₹884 (~20%) | ₹5,200 |
| Interakt Growth | ₹4,316 | ~₹474 (~11%) | ₹4,790 |
| Interakt Advanced | ₹4,316 | ~₹429 (~10%) | ₹4,745 |
*Meta base = 5,000 × ₹0.8631. AiSensy bills 5,000 × ₹1.09 = ₹5,450 (~26% markup). Wati bills 5,000 × ₹1.04 = ₹5,200 (~20% markup) per the WATI rate card. Interakt Growth bills 5,000 × ₹0.958 = ₹4,790; Advanced bills 5,000 × ₹0.949 = ₹4,745 per Interakt conversation pricing (India). Rates on competitor pricing pages include platform markup, not Meta pass-through. Meta pricing, WATI rate card, and Interakt conversation pricing.
Which platform is right for you?
Match your use case to the platform that actually fits — we'll tell you honestly when it isn't us.
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| Use Case | Best Choice | Why |
|---|---|---|
| Solo founder / first WhatsApp automation | ChatSyncs Starter | Chatbot builder, unlimited broadcasts and team, 0% markup — at ₹1,699/mo. |
| Growing D2C brand or SMB | ChatSyncs Pro | Unlimited drip sequences, webhooks, REST API, and 0% markup at ₹3,299/mo — no add-ons. |
| Agency managing multiple brands | ChatSyncs Pro + WABA add-ons | Unlimited team and 0% markup; add a WABA per brand at ₹2,299/number/mo. |
| WhatsApp + Instagram in one subscription | Interakt Growth | Bundles both channels at ₹2,499/mo — but utility markup ~30% and chatbot is linear-only until Advanced. |
| Want most globally recognized brand | Wati or AiSensy | Wati for international brand recognition and polished UX; AiSensy for the most widely known Indian WhatsApp marketing platform — both add ~20–26% message markup. |
| Broadcast-heavy, budget-conscious SMB | ChatSyncs Starter | Unlimited broadcasts with 0% message markup at ₹1,699/mo — no per-message platform fee, so high-volume campaigns cost less than any competitor that marks up template messages. |
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